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Remote Support

Hagan Business Machines offers virtual tech support to all Hagan customers with current maintenance agreements.

Remote support is like having Mike, The Hagan IT Guy, right there with you. This secure web-based screen sharing solution is 100 percent permission based and enables full remote desktop sharing with mutual mouse and keyboard control between you and Mike. By using this tool, Mike can resolve your problem and get you back on track fast.


Hagan Business Machines remote support users can rest assured that their data is secure because the data is fully encrypted end-to-end using secure socket layer (SSL) and the government approved 128 bit advanced encryption standard (AES) encryption. This service also meets all HIPAA , Gramm-Leach Bliley Act and Sarbanes-Oxley regulations.